SHIPPING POLICY
FREE SHIPPING - for all orders over $150 AUSTRALIA ONLY.
Shipping costs for kokosfell is determined by country, at checkout.
Ships worldwide to Australia, New Zealand, Western Europe, North America, Rest of the World.
Courier companies?
We use FEDEX EXPRESS for all orders
FEDEX - WITHIN 5 DAYS
When will my order be shipped?
Orders are processed Monday through Friday and are shipped within 24-48 hours of placement, excluding weekends and public holidays. Tracking information is sent via email within 24 hours of the item being shipped. UNLESS pre order is stated.
Duties and Taxes?
Shipping and product costs do not include duties or taxes that may be applicable to your order. For detailed information about what duties or taxes you may be charged, please refer to your local customs website.
Can I cancel or amend my order?
Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order.
Please note -
KOKOSFELL is not responsible for lost or stolen packages or packages delayed in transit.
The shipping cost for orders is non refundable