All orders will be dispatched within 48 hours. Kokosfell based in Melbourne, Australia, so shipping times will vary depending on your location.
We ship to Australia, New Zealand, United States of America and The United Kingdom.
For Australian orders, we charge a flat rate of $9.95 EXPRESS shipping (3-4 business days).
For New Zealand orders, we charge $16 for standard shipping (3-5 business days) and $35 for express shipping (2-3 business days).
ALL OTHER COUNTRIES
For all other countries, we charge $35 for standard shipping (3-10 business days) and $60 for express shipping (2-6 business days).
Once your order has been dispatched, you will receive an email with tracking information.
Please keep in mind that once your order has been dispatched, we are not responsible for any losses or damages. It is your responsibility to follow the tracking information provided and contact Australia Post or your local postal service, to ensure the safe and timely delivery of your purchase.
CUSTOMS AND DUTIES
We are not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are your responsibilities and the funds are received exclusively by your local government. Since these duties and taxes vary between different countries and states we are unable to provide an estimated cost. For further information, please contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
For any further information on carriers, shipping times and tracking information please feel free to contact firstname.lastname@example.org